Thinking out loud
Working notes, product reflections, and observations from the intersection of Customer Success, HR technology, and AI.
- AI5 min readOct 17, 2026
Oracle Is Profitable and Still Scary: What the AI Bubble Looks Like Up Close
Oracle Is Profitable and Still Scary: What the AI Bubble Looks Like Up Close
- HR TechOct 1, 2026
Why HR dashboards are becoming decision systems
Most enterprise HR dashboards are backward-looking graveyard charts. The next generation of people tech shifts from historical reporting to predictive decision systems.
- Customer SuccessSep 1, 2026
Customer Success is becoming an intelligence function
Customer Success used to be about quarterly business reviews and renewal chasing. Today, the best CS professionals act as the primary intelligence sensor for the product organization.
- ProductAug 1, 2026
What I learned building an HR analytics product
Reflections on designing Workfonic: why CHROs don’t want more metrics, why data privacy is non-negotiable, and how graph databases unlock team intelligence.
- EngineeringJul 1, 2026
From Git commits to organizational knowledge
How GitChangeLog was conceived to bridge the communication gap between software engineering code diffs and non-technical stakeholders.
- HR TechJun 1, 2026
Why the next HRMS may actually be an AI layer
Enterprises will not rip-and-replace their core HRMS every three years. The next era of innovation will occur in the intelligent orchestration layer sitting above existing systems.